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9th December 2021
04:59pm GMT
"We went ice skating, gave my shoes there," she continues, showing the check-in counter. "And this is what I'm leaving with," she says, showcasing her new kicks from everyone's favourite budget-retailer Primark. "£600 gone down the drain," she adds. The video has garnered 1.4 million views and over 130k likes, with a majority of the 3k comments supporting her search for her beloved trainers. "The company should be buying you a new pair, you left your property in their care, it's their responsibility," one comment read. "I wouldn't be leaving till I got my shoes or money for them," another user commented. [caption id="attachment_305387" align="alignnone" width="516"]@sev_xxgo winter wonderland at your own risk. still never got them back?? duet this if you got my balenciags✌?♬ original sound - X_sevxoxo
From Balenciaga to Primark/Via TikTok[/caption]
However others have highlighted the price of the shoes and questioned why you would risk it.
"What you get for buying them shoes," said one person.
Another said: "don't bring expensive shoes then, it's your property take responsibility lmao".
Winter Wonderland has said they are investigating the incident.
They told the Mirror: "We are investigating an isolated incident of alleged theft at the Ice Rink.
"We are speaking with the visitor and have recommended she escalate this matter to the police.
"We take any allegations of theft seriously and will work with the relevant authorities to resolve this issue.
"Items at the Ice Rink are never left unattended, and Hyde Park Winter Wonderland has strict lost property procedures.
"Our lost property department works hard to return any lost items to the public, and at the end of the event, any high-value items that remain are turned over to the police."
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