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18th August 2020
08:44am BST

Retail giant Marks & Spencer are set to cut 7,000 jobs. (Photo by Oli Scarff/Getty Images)[/caption]
The need to 'streamline' operations was echoed by Marks & Spencer chief executive, Steve Rowe. He said:
"In May we outlined our plans to learn from the crisis, accelerate our transformation and deliver a stronger, more agile business in a world in which some customer habits were changed forever. Three months on and our Never the Same Again programme is progressing; albeit the outlook is uncertain and we remain cautious.
"As part of our Never The Same Again programme to embed the positive changes in ways of working through the crisis, we are today announcing proposals to further streamline store operations and management structures. These proposals are an important step in becoming a leaner, faster business set up to serve changing customer needs and we are committed to supporting colleagues through this time."
Marks & Spencer's clothing line has been particularly hampered by the pandemic and subsequent lack of footfall in stores. Since April, revenue in the home and clothing department has fallen by as much as 50%.
While food, drink and online sales remained consistent throughout the lockdown months, overall sales have dropped by 19%, prompting the company's hierarchy to act.Explore more on these topics: