UK travel company falls into liquidation and cancels all trips with no refunds

Not the only one to suffer this fate

That’s because Regen Central Ltd, which was founded in 2011 in Hertfordshire before relocating its headquarters to London, has now gone into liquidation.

The company lost its Air Travel Organisers’ Licensing (ATOL) on January 13.

Regen Central Ltd also operated under brands including One Hajj & Umrah and Oneworld Travels, and it ran packages to Italy, Bali, and Thailand, as well as Middle Eastern destinations, including Dubai and Saudi Arabia.

The company had no outstanding ATOL-protected bookings, as per The Civil Aviation Authority (CAA).

CAA said that bookings sold as accommodation only, non-flight packages, and flight-only bookings are not protected by the ATOL scheme.

It added that the next step is for the company to begin liquidation proceedings.

Customers are asked to sit tight until the agency provides information on how to submit refund claims.

If you believe you are owed a refund for an ATOL-protected booking, you should contact them via email at claims@caa.co.uk.

Regen Central Ltd isn’t the only tour company to suffer this fate, as Great Little Escapes, a Berkshire-based travel agent, ceased trading in June 2025.

Jetline Holiday also ceased trading as an ATOL holder in March 2025, after Princess Cruises, Holland America Line and Cunard cancelled future bookings made through the company.

New Era Travel, a two-branch local Hampshire agency, operating trips to destinations such as Spain, Australia, and Las Vegas, also went into liquidation in November last year.