Search icon


23rd Jul 2022

Man wakes up after night on sleeper service to discover his train never left the platform

Jack Peat

It’s hard to even know what to say…

A passenger on board an overnight rail service to London got a nasty surprise after he woke up to find the train had never even left the platform.

Jim Metcalfe, who has been using the Caledonian Sleeper service for 15 years, posted on social media about the “bizarre” experience on Wednesday morning.

“In 15 years of using this train, and through many bizarre twists and turns, this has to be strangest yet,” he tweeted. “Wake up, and the train never left Glasgow. It was just sat here all night, and now we have been thrown off it at 5.30am in the wrong city.

“Cal Sleeper tweeted that the service was on last night, let people board, and just left us sitting here all night. They let everyone get in and go to sleep, and just left us here.

“I’m travelling for work. It’s hard to even know what to say …”

Passengers in Glasgow faced long queues this week as engineers worked to repair the effects of an unprecedented heatwave.

Images showed Avanti staff handing out bottles of water at around 2.30pm to passengers waiting in the heat as Glasgow continues to see soaring summer temperatures.

Electrical faults on lines down south, due to scorching weather conditions, have been cited as what’s caused the scrapping of services.


Kathryn Darbandi, Serco’s managing director for Caledonian Sleeper, said: “We apologise to guests affected by the cancellation of our overnight services between Scotland and London.

“This was due to a fault identified on the line, late in the evening, related to the extreme temperatures causing problems across the network, which were outside of our control.

“We made all efforts to support guests impacted, including providing overnight accommodation on board and options for travel on alternative rail services the next day. All guests will receive a full refund.”

Related links: