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Published 16:05 7 Nov 2021 GMT
Updated 10:18 8 Nov 2021 GMT

"We pull, twice a day, fan sentiment graphs for every one of our players. We have certain thresholds that alert us when we see fan sentiment going one way - be that a personal issue, an on-pitch performance issue and when that happens, we then start to work with the player and his team individually to try and counter that narrative a little bit.
"In a lot of cases it is just emotion and it comes off and it calms down anyway. But we do spent a lot of time on what we call social media monitoring and tracking and then working specifically with each individual player but it's 25 bespoke processes.
"It's not 'hey, here's the gameplan and it's going to work for all of you'".
The Sky Sports pundit reacted to the clip - which was originally posted on November 1 - on Sunday morning, the day after United suffered defeat in the Manchester Derby to rivals City. https://twitter.com/GNev2/status/1457304991224504328Neville quote retweeted the clip saying: "Creating Robots on and off the pitch! Get the f@@k away from them.
"It’s a football club. He makes controlling fans sound like he’s trying to win a general election!"
It isn't the first time that the 46-year-old has criticised the use of social media within football, after claiming that it was a 'shame' that some of the England players didn't control their own social media account in March.
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