The man had made her colleagues cry with his demands
An Indian airline worker had a furious mid-air row with a passenger after his unreasonable demands left her colleagues in tears.
A female crew member for IndiGo, said to be working on a flight from Istanbul to Delhi, told the passenger to stop “pointing your finger at me and yelling at me, my crew is crying because of you” in a video shared online.
The confrontation started over meal choices on the flight, which are pre-loaded and can’t be changed mid-air.
The airline worker said: “Please try to understand, there is a cart and counted meals are uplifted [on the plane]. We can only serve what your boarding…”
The man cut her off, saying: “Why are you yelling?” and the crew member shouted back: “Because you are yelling at us.”
She added: “I am so sorry sir but you do not talk to the crew like that. I am peacefully listening to you with all due respect, but you have to respect the crew as well.”
The man asks how he disrespected the crew, and is told off for pointing his fingers.
As the argument escalates, the passenger shouts “shut up” at the woman, where she retorts: “You shut up, I’m sorry you cannot talk to me like that… I’m an employee, I’m not your servant.”
Tempers soaring even mid-air: "I am not your servant"
An @IndiGo6E crew and a passenger on an Istanbul flight to Delhi (a route which is being expanded soon with bigger planes in alliance with @TurkishAirlines ) on 16th December : pic.twitter.com/ZgaYcJ7vGv
— Tarun Shukla (@shukla_tarun) December 21, 2022
A spokesperson for IndiGo told MailOnline: “We are aware of the incident that took place on flight 6E 12 from Istanbul to Delhi on December 16, 2022.
“The issue was related to meals chosen by certain passengers traveling via a codeshare connection.
“IndiGo is cognizant of the needs of its customers and it is our constant endeavor to provide a courteous and hassle-free experience to our customers.
“We are looking into the incident and would like to assure that customers’ comfort has always been our top priority. We are committed to providing the best experience at all times.”
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