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Published 21:59 5 Sept 2015 BST

As Sir Alex explains in his own words:
'Listening provides an understanding of who people really are; what makes them tick. 'After a game against Leeds United in 1992, I was in the bath with the players, which was highly unusual for me. 'Listening to their analysis of the match, Steve Bruce and Gary Pallister were raving about Eric Cantona, the French striker Leeds had signed from Nimes. 'Steve Bruce was particularly complimentary about Cantona’s abilities and somehow those comments planted a seed, which soon after led to us signing Eric and we all know how that turned out. 'Listening, even just for a few moments, led to a decision which changed the landscape of Manchester United.'We doubt Louis van Gaal will be joining his United players in the bath to gauge their thoughts on transfers.
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