Last week 28 passengers were removed from a Wizz Air flight over supposed wrongly completed forms, but the airline has since admitted it was their error.
Some passengers were refused as they did not include their middle names, despite that being described as optional on the forms.
“As a matter of priority, we are investigating whether any passengers were wrongfully denied carriage on the flight as a result of not including a middle name on their PLF, despite correctly completing the rest of the form,” a Wizz Air spokeperson said.
"Should there be any affected passengers, Wizz Air will contact them directly to apologise and offer the relevant compensation, as well as the options of rebooking or refunding their ticket."
Holidaymaker Karoki Lewis also told
the Guardian that his family were refused boarding on an easyJet flight to Greece, and ended up spending £1000 on new flights and accommodation.
Lewis said he was refused boarding because the names of his two young children were not on the form. "It appears to be impossible to add more than two passengers on the form; many other families have been affected because they only managed to enter the parents’ details."
The official advice states that "one PLF should be submitted per family."
The PLF website indicates that all travellers "must complete their PLF until the day before entering the country, providing detailed information on their point of departure, the duration of previous stays in other countries, and the address of their stay while in Greece."
It goes on to state that travellers "will receive the PLF with their unique QR code on the day of their scheduled arrival in Greece (at midnight) and will be notified via email".
"Travellers boarding or embarking on the previous day of the arrival will be allowed to do so upon showing the confirmation email, since they will receive their QR code during their flight or voyage."
UK residents have been allowed to travel to Greece since July 1st.
