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20th Jan 2025

Santander customers on high alert as bank ‘considering quitting UK’

Zoe Hodges

The bank has 14 million customers in the UK

Millions of Santander customers and thousands of employees are facing a period of uncertainty amid reports that the Spanish banking giant is considering pulling out of the UK market.

Stringent financial regulations, which were introduced to avert another banking crisis, have been blamed for the bank’s hesitation to continue operations in Britain.

If Santander were to leave, it would seek a buyer for its UK operations which could have significant repercussions for the country’s financial sector.

The bank employs approximately 20,000 staff members across the UK and has 444 branches nationwide.

According to the Financial Times, this potential strategic shift is driven by frustration with regulatory limitations and comparatively lower profits than in other markets.

A former Santander executive warned that a UK withdrawal ‘has always been a possibility’.

The UK’s ringfencing rules, which require major banks to separate their high street operations from their more speculative investment branches, are a particular source of irritation.

These regulations are designed to protect the public following the devastating financial crisis, but are seen by bankers as adding extra costs to doing business and reducing profits within the UK sector.

Inside sources suggest that the bank’s leadership team are eager to focus on growing regions like the USA which offer more promising returns.

The Express also claims the bank has also faced recent financial challenges, including having to set aside £295 million to deal with the fallout from a controversial car finance scandal that has shaken the industry.

The potential departure of Santander presents a significant challenge for the UK Government, which has been promoting the country as an ideal, pro-business hub. It would be a symbolic blow to the UK’s finance sector which is still struggling in the aftermath of Brexit.

Labour’s Rachel Reeves has spoken out about the need to reduce bureaucracy to stimulate economic growth in Britain.

In 2004, Santander acquired Abbey National and went on to purchase Alliance and Leicester and segments of Bradford and Bingley however, the banking giant appears to have been downsizing in recent times after cutting 1,400 jobs by the end of 2024.

A spokesperson for Santander UK dismissed the rumours stating that ‘the UK is a core market for Santander, and this has not changed’.