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24th April 2019
08:46pm BST

Describing the situation, Kinch said: "We were completely shocked and beyond devastated to hear this and at first I thought it was some horrible joke considering we had left a healthy dog in to be cared for three days earlier.
"I was then brought in to see my gorgeous dog who had been wrapped in what I can only describe as a ball in a black bag which was covered in masking tape, there was clearly so little care and empathy in the way she had been handled and dealt with since finding her.
"There are no words to describe how upsetting and traumatic it was to carry her to the car and take her home in what seemed a completely inhuman way."
She finished her Facebook post by saying:
"After the shock of what had happened wore off I emailed and messaged P&E to ask for more information in the days nova had stayed there, how she had seemed etc and I still to this day never received any kind of contact back from the kennels.
"Nova was a once in a lifetime kind of dog for me and my family and has left a hole that will always be impossible to fill, she is loved and missed every single day and I hope writing this can stop a similar situation in the future. Clearly this kennels are not fit to provide the level of care they advertise."
Speaking on Liveline on Wednesday afternoon, Kinch described the situation as "inhumane", and said "once you've seen it, you can't unsee it".
JOE has reached out to the kennel for comment.