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10th December 2018
11:06am GMT

O2 have been contacted for comment. The problems caused by a software issue, and Lyca Mobile, Sky Mobile and Tesco Mobile customers also found themselves without 4G data, as those networks also use O2's services. Normal service was resumed on Friday. https://twitter.com/O2/status/1070960254190530560 Telefonica UK CEO Mark Evans apologised to customers in a tweet. "Yesterday's issue was restored in the early hours of this morning. I apologise again to our customers and from this afternoon we’ll be letting them know what we'll be doing to say sorry." https://twitter.com/MarkEvansO2/status/1071066792011972608Don't compensate anyone. Instead make a nice donation to a homeless charity in time for Christmas. Thanks for working 16+ hours straight in order to solve our first world problems x
— Rebecca Taylor (@TaylorlawSGL) December 6, 2018
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