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Published 11:36 12 Jan 2016 GMT
Updated 12:49 12 Apr 2016 BST
A mocha of this size is believed to be equal to 470 calories, and in response to the note, the customer returned the cup with a reply which read: "2 of my sisters are diabetic, so ... not funny". Starbucks has released a statement regarding the incident:This @Starbucks customer tells me he wants the #Starbucks employee to know his sisters suffer from Type 1 diabetes. pic.twitter.com/lzmeAwLLdm
— Kaitlyn Chana (@KaitlynANjax) April 8, 2016
“We strive to provide an inclusive and positive experience for our customers, and we're disappointed to learn of this incident. We are working directly with the customer to apologise for his experience, and with our partners (employees) to ensure this does not happen again".
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