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Published 13:40 30 Nov 2015 GMT
Updated 11:32 2 Dec 2015 GMT

The handwritten letter which was posted through the letterbox reads:
"I know you guys have been having trouble being between jobs these past few months and I just wanted to thank you for always being current on the rent.
"So my gift for you and yours is that I’m waiving your December rent so you can give your family a good decent Christmas this year.
"We’ll just pick it back up in January.
"Merry Christmas, Jack."
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