18 fucking awful things about working in customer service

1. When people argue themselves to death over the smallest amount of money

Photo: @MichaelBurke89  

2. When customers demand to speak to the manager, even though you know they’ll say exactly what you said

Image: Giphy Studios Originals  

3. Of course there’s always the time your manager sides with the customer and makes you look a total dick

 

4. When you have to pretend really, really hard that you give even the slightest of fucks

Image: Brett Elredge  

5. When the nightmare regular walks through the door and your heart immediately sinks

https://twitter.com/ashleyfarol/status/795808669061419008  

6. When you're being blamed for something that is 100% outside of your control

 

7. When customers insist that you stock an item that has never been in stock in the history of the company

https://twitter.com/myretailproblem/status/613669488773476353  

8. When you're stuck on the phone with a problem customer and your lunch break starts in five minutes

 

9. When a customer gives the vaguest, least-helpful description of something and gets angry when you don't know what they mean

 

10. When you just finished arranging the display and some dickhead immediately ruins it

Photo: @_seashelbs  

11. When you explain something very clearly, in plain English, for the 100th time, and they still don't understand

 

12. Christmas. Christmas is generally just a bad time in customer service

https://twitter.com/CeeeManuel/status/545652713216675840  

13. When you bend your back, bust your ass and bend over backwards for a customer and you don't even get a thank you

 

14. When you finally get some time to start on the 100+ other things you have to do and you hear, "Excuse me..."

 

15. When a customer uses your name in a way-too-familiar way over and over

 

16. When you remember that 'the customer is always right' is a thing that people actually believe

 

17. When a customer arrives one minute before closing and spends the next 30 minutes making you late

https://twitter.com/Yes_Dee_Yes/status/795038533509582848  

18. When you're treated like subhuman scum for next to no money over ridiculously long days

Photo: @MaffyewJay It's a living!   Feature: @sirdippingsauce